Information We Collect

To provide you with accurate Gemstone Consultation, we collect the following information:

• Birth Details: Date of birth, time of birth, and place of birth — shared by you via WhatsApp after payment.
• Contact Information: Your WhatsApp number or phone number used during consultation.
• Payment Information: Payment is processed through our payment gateway. We do not store your card details or banking credentials.
• Device & Usage Data: IP address, browser type, device information, and pages visited — collected automatically via cookies and analytics tools.
• Facebook Pixel Data: We use Facebook Pixel (ID: 1426570255548872) to understand user behavior and improve our advertising.

How We Use Your Information

Your information is used exclusively for the following purposes:

• To prepare and deliver your personalized Gemstone Consultation.
• To communicate with you via WhatsApp regarding your consultation.
• To process your payment securely.
• To improve our website experience and services.
• To run relevant ads on Facebook and Instagram for people who may benefit from our services.
• To respond to your queries or support requests.

WhatsApp Communication

After completing your payment of ₹99, you will be redirected to WhatsApp where you are required to share your birth details (date, time, place of birth) to receive your consultation.

• All communication happens over WhatsApp (Meta Platforms Inc.).
• Please review WhatsApp’s own Privacy Policy at whatsapp.com/legal/privacy-policy.
• We do not share your WhatsApp messages or birth details with any third party.

Payment & Financial Data

Payments on our website are processed by a third-party payment gateway. We do not have access to your full credit/debit card numbers, CVV, or net banking passwords.

• All payment transactions are encrypted and secured by the payment processor.
• You may receive a transaction confirmation via your payment method (UPI, Card, Net Banking, etc.).
• Our consultation fee is a one-time, non-refundable payment of ₹99.

Cookies & Tracking Technologies

Our website uses cookies and tracking technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality.
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics, if applicable).
• Marketing Cookies: Used by Facebook Pixel to track conversions and show relevant ads to users on Facebook/Instagram.

You can manage or disable cookies through your browser settings. Disabling cookies may affect your experience on our website.

Third-Party Services

We use the following third-party services that may collect data independently:

• Facebook Pixel — for remarketing and ad performance tracking.
• WhatsApp (Meta) — for consultation delivery and client communication.
• Payment Gateway — for secure transaction processing.
• Elementor (WordPress) — used to build our website pages.

We do not sell, trade, or rent your personal information to any third parties.

Data Security

We take reasonable steps to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

• Access to your birth details and consultation records is restricted to Vaidarbhi only.
• We do not store sensitive personal data on public servers.

Data Retention

We retain your personal information only as long as necessary to provide the consultation service and for legitimate business purposes. Once your consultation is complete and there is no ongoing correspondence, your data may be retained for a reasonable period for record-keeping before being securely deleted.

Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data (subject to legal obligations).
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us via WhatsApp or email as provided below.

Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Last Updated” date. Continued use of our service after changes constitutes your acceptance of the revised policy.